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Privacy Policy

At Bolivar Express Laundry Center(collectively, “we”, “us” and/or “our”), we respect your privacy. That is why we would like you to know what information we collect about you as you use our website (jhinsley@bolivarexpresslaundry.com).

This Privacy Policy describes how we handle the personal information we collect online (e.g., through our website), and offline (e.g., in-person). This Privacy Policy explains the types of personal information we collect and process, how we may use and share the data and the choices that are available to you with respect to our handling of your data.

What personal information we collect and why we collect it

The types of personal information Bolivar Express Laundry Center collects may include:

  • Name, gender, contact information; business title, date, and place of birth.

  • Billing information such as billing address, and purchase history.

  • Information and records related to conversations, including recording or monitoring of customer service calls.

  • Geographical location data.

  • Information obtained from other sources, such as public databases, social media platforms, and other third parties.

How we use your Personal Data

We may use the information we collect about you (described above) for any purposes consistent with our statements under this privacy policy or as permitted by applicable law, including to complete transactions, respond to your requests, verify if a visitor meets any criteria in order to process a request, advertise, maintain and optimize our online and offline services, and notify you of promotions, updates or special offers that we think may interest you. We also use your information to provide you with a more effective and personalized customer experience for both online and offline services.

Cookies Policy

Bolivar Express Laundry Center may use cookies and invisible pixels to obtain information about our users. Cookies are small text files that are placed on a computer or mobile device when users visit a website or use an app. The Services may receive and store certain information automatically based on users’ browser settings, which may include users’ browser type and operating system, the web pages viewed, IP addresses or unique device identifiers associated with mobiles devices.

Users can set their computer or mobile device to warn them each time a cookie is sent, and have the ability to turn off all cookies (except Flash cookies) through their browser. If users do not accept cookies, some features that are available on the website may be affected in a negative way, preventing users from performing certain transactions, use certain functionality, and access certain content.

Who We Share Your Data With

Except as described in this Privacy Policy or in other situations where we have otherwise provided you with prior notice and, to the extent required by applicable law, obtained your consent, Bolivar Express Laundry Center does not sell, rent or otherwise share your name, e-mail address, or any other identifiable personal data to third parties. We may, however, share your personal data  with the following persons:

  • Service Providers

  • Social Media and Third Party Apps

  • Legal Entities for Compliance and Protection

  • Social Media and Third Party Apps

How Long We Retain Your Data

We keep your personal information for as long as needed in order to provide you with services, as required by law,  or as required to enforce our legal obligations and to protect our legal rights, and as otherwise set forth in this Policy.